2 jobs found

Customer Tool Service Specialist

Jeddah

The Tool Service Center Representative is part of the customer service team for Hilti Emirates and is responsible for offering an exceptional level of customer service and at all times, specifically focusing on queries and customer issues related to Hilti’s tool repair service.

VOC Business Process Excellence

CDMX, México

The role of Business Process Excellence (BPE) Project Manager investigates process opportunities and works with cross-functional teams to improve customer satisfaction, productivity, and profitability. Responsibilities include, but are not limited to, applying lean methodology, lead projects, as well as analyzing relevant data to quantify full scope of opportunity and business impact and presenting proposals to Executive Management Team (EMT) level.