The Tool Service Center Representative is part of the customer service team for Hilti Emirates and is responsible for offering an exceptional level of customer service and at all times, specifically focusing on queries and customer issues related to Hilti’s tool repair service.
The Warehouse Manager I will direct and oversee Re-Supply Shift or Distribution Center personnel, operational activities to include shipping, receiving, returns, carrier scheduling and dispatch, and replenishments. This position will lead and/or facilitate all efforts to strive towards operational excellence with a focus on improving our performance in the key areas of Safety, Efficiency, and Quality.
The role of Service Technician I is to maintain quality of service in the repair of Hilti equipment by timely and efficient repairs, and providing best-in-class customer service. This position contributes to the overall financial success of the company by controlling cost of goods sold (COGS), process improvement, and cost containment throughout the repair process.
The role of Warehouse Worker I is responsible for providing superior sales support and customer service by working with the distribution team through the receiving, warehousing, and order fulfillment functions, as well as organizational lean objectives.