5 jobs found

Customer Tool Service Specialist

Jeddah

The Tool Service Center Representative is part of the customer service team for Hilti Emirates and is responsible for offering an exceptional level of customer service and at all times, specifically focusing on queries and customer issues related to Hilti’s tool repair service.

Customer Tool Services Specialist

Tulsa, OK

This position is designed to provide a first-class service experience for Hilti customers by taking ownership of all tool service support activities and providing service options through customer consultation. The position supports the goals and performance targets of Global Tool Service, Marketing and Operations through the accurate creation of service orders, phone trouble shooting and timely contact with customers concerning options related to quotations and tool services.

Collections Analyst II

Tulsa, OK

The Collections Analyst II is responsible for managing a high volume of incoming calls by partnering with Account Managers and Regional Managers to provide information on customers’ accounts. This position provides timely and efficient collection of the company’s account receivables and approves orders on new accounts as well as additional billings on existing accounts resulting in maximum sales, sound receivables, and minimal losses. This role provides good customer service through dispute resolution.