This internship will provide the right individual the opportunity to gain a tremendous amount of knowledge of our company, our products, and our market leadership strategies through the completion of value-added projects and daily tasks. Our Learning and Development team creates and delivers training materials and presentations to team members across Hilti North America, ranging from sales competency training to career and leadership development. Learning and Development interns will have the chance to contribute firsthand to training materials and processes during their internship.
Our inside sales internship will provide the right individual with the opportunity to gain a tremendous amount of knowledge of the company, our products, and our sales operations through the completion of value-added projects and daily sales activities.
The Tool Service Center Representative is part of the customer service team for Hilti Emirates and is responsible for offering an exceptional level of customer service and at all times, specifically focusing on queries and customer issues related to Hilti’s tool repair service.
The role of SaaS Customer Support Specialist is to provide customer support to an array of SaaS solutions. This position is responsible for coordinating, supporting, and servicing ON!Track, Jira, and Hilti Connected Application customers and field personnel.
This position is designed to provide a first-class service experience for Hilti customers by taking ownership of all tool service support activities and providing service options through customer consultation. The position supports the goals and performance targets of Global Tool Service, Marketing and Operations through the accurate creation of service orders, phone trouble shooting and timely contact with customers concerning options related to quotations and tool services.
We’re looking for motivated individuals who have a passion for sales and desire advancement opportunities throughout the U.S. and globally.
The Collections Analyst II is responsible for managing a high volume of incoming calls by partnering with Account Managers and Regional Managers to provide information on customers’ accounts. This position provides timely and efficient collection of the company’s account receivables and approves orders on new accounts as well as additional billings on existing accounts resulting in maximum sales, sound receivables, and minimal losses. This role provides good customer service through dispute resolution.