The role of Hilti North America (HNA) Account Manager is the direct link between Hilti and the customer. This position will be responsible for creating, maintaining, and growing the customer base for HNA. Consistently recognized by Selling Power Magazine as a top company to sell for, Hilti is a world-leading manufacturer and supplier of quality, innovative, and specialized tool and fastening systems for professional users in a variety of construction trades.
We’re looking for a customer-focused field engineer to join our high-performing team. In this role you’ll be working with our customers, sales teams, contractors and designers to drive the sales of engineering products.
Le gestionnaire de comptes de Hilti Amérique du Nord joue un rôle de lien direct entre Hilti et le client. Il est également chargé de la création, du maintien et du développement de la clientèle pour Hilti Amérique du Nord. Hilti est systématiquement reconnue par le magazine Selling Power comme étant l’une des meilleures entreprises pour lesquelles vendre, et est un chef de file mondial de la fabrication et de la distribution d’outils et de systèmes de fixation novateurs, spécialisés et de qualité pour divers professionnels.
The role of Hilti North America (HNA) Account Manager is the direct link between Hilti and the customer. This position is responsible for creating, maintaining, and growing the customer base for HNA. Consistently recognized by Selling Power Magazine as a top company to sell for, Hilti is a world-leading manufacturer and supplier of quality, innovative, and specialized tool and fastening systems for professional users in a variety of construction trades.
The role of Service Technician I is to maintain quality of service in the repair of Hilti equipment by timely and efficient repairs, and providing best-in-class customer service. This position contributes to the overall financial success of the company by controlling cost of goods sold (COGS), process improvement, and cost containment throughout the repair process.
The role of Coordinator II is responsible for being the focal point for communication (phone or email) with internal customers, repair billing, credit status, and all data entry activities within the repair process. This position monitors and coordinates the paperwork flow within the tool service operation to support the efficiency of the tool services team. Maintains inventory of Service Center supplies, office appearance, and focuses on safety. Plays a key role in project launches as well as conducts systems training for the Tool Services Center (TSC) team, as needed.
Responsible for maximizing the specification and sales of designed engineered solutions and calculation services through identification of target applications, creation of designed solutions, provision of bid packages to all bidding contractors, convincing of winning bidder to use and purchase our solution and ensuring full delivery of the products and services agreed to on the purchase order. Develops and executes a unique bid strategy for each target project, with the goal to sell the relevant bid package to the responsible contractor.
The Hilti Center Rep is responsible for managing and operating a Hilti Center while maximizing walk-in sales and smaller field accounts while simultaneously providing a high level of customer service (95% order fill rates). All activities are performed with the ultimate objective of providing Total Customer Satisfaction and driving the Hilti Brand.