Hledáme specialistu zákaznického servisu na zkrácený úvazek (6 hodin denně), který se připojí do našeho týmu vyřizujícího příchozí hovory zákazníků. Nejedná se však o běžný tým zákaznického servisu. U nás oceníte kolektiv profesionálů s různým vzděláním a zkušenostmi, kteří usilují o vysokou efektivitu, výjimečné služby a jsou uznávanými partnery pro naše zákazníky. Specialista zákaznické podpory (jako jednoho z našich prodejních kanálů) provádí poradenskou činnost prostřednictvím telefonického nebo e-mailového kontaktu se zákazníky a našimi obchodními poradci.
This internship will provide the right individual the opportunity to gain a tremendous amount of knowledge of our company, our products, and our market leadership strategies through the completion of value-added projects and daily tasks. Our Learning and Development team creates and delivers training materials and presentations to team members across Hilti North America, ranging from sales competency training to career and leadership development. Learning and Development interns will have the chance to contribute firsthand to training materials and processes during their internship.
Our inside sales internship will provide the right individual with the opportunity to gain a tremendous amount of knowledge of the company, our products, and our sales operations through the completion of value-added projects and daily sales activities.
The role of SaaS Customer Support Specialist is to provide customer support to an array of SaaS solutions. This position is responsible for coordinating, supporting, and servicing ON!Track, Jira, and Hilti Connected Application customers and field personnel.
This position is designed to provide a first-class service experience for Hilti customers by taking ownership of all tool service support activities and providing service options through customer consultation. The position supports the goals and performance targets of Global Tool Service, Marketing and Operations through the accurate creation of service orders, phone trouble shooting and timely contact with customers concerning options related to quotations and tool services.
We are looking for a high caliber candidate with strong business acumen to unleash your high potential, starting as Customer Service Representative. Our people come from different backgrounds with a shared dedication to high performance and consistent results.
We’re looking for motivated individuals who have a passion for sales and desire advancement opportunities throughout the U.S. and globally.
The Collections Analyst II is responsible for managing a high volume of incoming calls by partnering with Account Managers and Regional Managers to provide information on customers’ accounts. This position provides timely and efficient collection of the company’s account receivables and approves orders on new accounts as well as additional billings on existing accounts resulting in maximum sales, sound receivables, and minimal losses. This role provides good customer service through dispute resolution.